The players' issue with quality of care is mostly centered around the training room. The players feel that the training room is significantly understaffed, with only 43% of the team responding that they get an adequate amount of one-on-one treatment time. Players feel that the staff is unwilling to provide the necessary treatment to support recovery and performance; for example, players are not allowed to get preventative treatment (soft tissue work, other care) for soreness and day-to-day issues, a regular offering across the NFL.